About Course

Stakeholder Management and Engagement Training | Kenya

Overview

The Expedition

Effective stakeholder engagement is essential for driving lasting success in any project or initiative. The Stakeholder Management and Engagement Training provides participants with practical techniques to identify, assess, and engage stakeholders while fostering trust and alignment across all levels of an organization.

This program empowers professionals to manage influence, handle resistance, and communicate with clarity, skills that are critical for change leadership and strategic collaboration. Participants will gain hands-on experience through real-world scenarios and interactive sessions.

The training is available in both in-person and virtual formats, offering flexibility to suit your schedule. Upon successful completion, participants receive a certification, validating their expertise in stakeholder engagement.

Program Objectives

By the end of this Stakeholder Management and Engagement Training, participants should be able to

Examine your stakeholders for influence, impact, and attitude
Understand the right negotiation technique in different situations
Formulating a communication and management plan for stakeholders
How to remove the barriers of communication?
Design and develop a strategy for the engagement of stakeholder
Leading change and build an ongoing relationship with people to ensure success
Practical techniques of people engagement
Understand how to manage stakeholders effectively

Target Audience

Program directors
Project directors
Business Analysts
Business Stakeholders
Anyone who is interested to improve their skills of business analysis

Training Period

Classroom: 5 Days
Online: 7 Days

Training Modules

1: Stakeholders – An Overview

Who are Stakeholders? Their importance
Stakeholder Groups
Why Stakeholder Analysis?
Assessment of the project sponsor
Identifying primary and secondary stakeholders
Understanding their areas of concern
Documentation of their needs
Considering the characteristics of each of the stakeholders and their groups

2: Stakeholder Management

Lifecycle of Stakeholder Management
Techniques of Stakeholder Management
Power vs. Interest grid
Influence – Impact Grid
Power-Influence Grid
Importance – Influence Grid
Salience Model
Stakeholder Analysis Techniques and Prioritization
Stakeholder Management Plan

3: Communication

Understand how to develop a Communication Plan for stakeholders
Listing the barriers to communication
Determine the practices for effective communication for each of the groups of stakeholders
Understanding their characteristics first
Identifying what kind of reports need to be shared with each of the stakeholders
Best communication techniques for each stakeholder

4: Working with Stakeholder Groups

Groups vs Teams
Types of Team
Team Roles at Work
Based on Adair’s Three Circle Model
The Learning Cycle and Style

5: Planning the Engagement

Determining the approach to manage the stakeholders
Understand how to build internal capacity
Building Trust and credibility

6: Engagement Implementation

Identifying and choosing the best method for engaging the stakeholders
Design logistics
Metrics to measure the success of engagement

7: Evaluation and Action Plan

Review the engagement
Sharing feedback with the stakeholders
Creating an action plan for feedback and further discussion

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.